Returns & Exchanges

We want you to be 100% satisfied with your Skullcandy gear, which is why we offer a 30-day money-back guarantee for all products purchased through our official website. If your audio experience isn't perfect, we make the return process seamless and straightforward.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to verify your purchase and start the request.

• 2.
  Print Your Shipping Label

  Once your request is approved, download and print the prepaid return shipping label provided via email to ensure tracked delivery.

• 3.
  Pack Your Gear

  Place your items in their original packaging, including all accessories and manuals, and securely seal the box with the new label attached.

• 4.
  Drop Off and Refund

  Deliver your package to the designated carrier; once we receive and inspect the hardware, your refund will be processed within 5-7 business days.